ibex.
'ibex.' is a public listed company on NASDAQ. We are a people-helping company, inspired to bring about a global change in an otherwise dulled out technological world. Headquartered in Washington, D.C., ibex. has delivery locations across 30 sites in 8 countries and maintains a network of over 25,000+ employees. With its CLX platform, the company’s solutions range from handling 138 million customer interactions yearly for its clients from onshore, offshore and near-shore locations, to acquiring new customers for its clients that add $2.3 billion yearly in lifetime revenues, to deploying its Clear view platform that helps brands manage and optimize their customer experience. Emerging with its client-driven and customer-inspired approach, ibex. Pakistan has achieved the #1 Market Position in delivering the end-to-end customer experience journey to fortune 500 companies. We are among the fastest growing geographical location of ibex currently employing 6500+ employees operating from 8 centers in 3 major cities; Karachi, Lahore, and Islamabad. We offer permanent and contractual job opportunities with internal growth opportunities to striving individuals. We have among the highest female ratio and fresh graduate hiring across the industries. Our mantra is we don’t create jobs we make careers!
Overview: ibex. Pakistan is looking for a Senior Customer Support Specialist within the Operations department who shall assist our U.S. based client’s customers with their queries/concerns and provide an accurate resolution to customers as per the defined processes via call.…
We are looking for an Image Editor Job Description: Completes day to day image processing tasks Contributes to team effort by accomplishing related results as needed Edit images that identify a product according to the provided guidelines Incorporate changes recommended into…
Job Overview: Responsible for acting as a liaison between our customer and the respective client. Provides assistance to customers with their questions, issues, new orders, service delivery requirements, billing, and any other query. Escalate to relevant team internally and/or externally.…
Key Responsibilities: Interact with customers to provide and process information in response to inquiries, concerns and requests about products and/or services. Collaborate and build relationships with customers to strengthen service competitiveness Communicate timely back to customers, track and resolve any…
Karachi, Lahore & Islamabad Salary: Up to PKR 58,000 Working Hours: 9 Job Shift: Rotational Key Responsibilities: Interact with customers to provide and process information in response to inquiries, concerns and requests about products and/or services. Collaborate and build relationships…
Brief description of the job: Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as…
Job Description: Timely preparation of rates and quotes for customers and overseas agents. Collaborate and build relationships with customers to strengthen service competitiveness Communicate timely correspondence back to customers, track and resolving any issues regarding product. Timings: 9 hours shift…
Job Description: Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process…
Job Description: Answering calls by engaging in a friendly and polite telephonic conversation with the customer To ensure and deliver highest level of call quality by meeting all the set KPIs To speak in an accent that is fully understood…
Brief description of the job: Timely preparation of rates and quotes for customers and overseas agents. Collaborate and build relationships with customers to strengthen service competitiveness Communicate timely correspondence back to customers, track and resolving any issues regarding product. Timings:…
Brief description of the job: Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as…
Ibex. Job Alert! Title of the Job: Customer Care Executive Domestic Brief description of the job: Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. Keep records of customer interactions and transactions,…
Job Title: Customer support executive Domestic Brief description of the job: Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. Keep records of customer interactions and transactions, recording details of inquiries,…
Title of the Job: Outbound Sales Executive Brief description of the job: Make outbound B2B calls to promote and sell the product/service. Consolidate existing customer base while building new customer base Ensure customer follow up all the time Handle customer…
Ibex. Vacancy Alert! Title of the Job: Email & Chat Support Executive Brief description of the job: Timely preparation of rates and quotes for customers and overseas agents. Collaborate and build relationships with customers to strengthen service competitiveness Chat…
Brief description of the job: Timely preparation of rates and quotes for customers and overseas agents. Collaborate and build relationships with customers to strengthen service competitiveness Chat response to customers Email coordination with customers Communicate timely correspondence back to customers,…
Title of the Job: Inbound Sales Executive Brief description of the job (four lines): Make inbound calls to promote and sell the product/service. Communicate timely correspondence back to customers, track and resolving any issues regarding product. Ensure customer follow up…
Title of the Job: Outbound Sales Executive Brief description of the job: Make outbound B2B calls to promote and sell the product/service. Consolidate existing customer base while building new customer base Ensure customer follow up all the time Handle customer…
Ibex. Vacancy Alert! Title of the Job: Customer support executive Domestic Brief description of the job: Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. Keep records of customer interactions and…
INTERNATIONAL ‘We don’t create jobs, we make careers!’ Ibex. Vacancy Alert! Title of the Job: Customer Support Specialist – International Brief description of the job: Timely preparation of rates and quotes for customers and overseas agents. Collaborate and build…
‘We don’t create jobs, we make careers!’ IBEX Global Vacancy Alert! Title of the Job: Customer Support Specialist – International Brief description of the job : Timely preparation of rates and quotes for customers and overseas agents. Collaborate and build…
Title of the Job: Customer Care executive Domestic Brief description of the job: Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. Keep records of customer interactions and transactions, recording details…