Touchstone Communications
We are a full service BPO (Business Process Outsourcing) company with an unwavering focus on customer needs as they relate to: Outsourced Product Development, Enterprise Application Services & BPO Services. We are based out of Southlake, TX with On-Shore and Off-Shore contact centers. We have 450 operational seats and are scalable to 800 seats. We have been in business from past 6 Years. We offer a portfolio of BPO Solutions & Software Development. And talking about our BPO Capabilities, we deliver high quality, reliable and cost-effective BPO services to customers globally.
This is an executive level position. The selected candidate will be reporting to the Manager Business Intelligence. The Candidate will be responsible for: • Designing our portals, managing our CRM, creating scripts in Oracle and PHP for our website. Website…
This is an executive level position. The prospect will be reporting to Manager Performance Excellence. The candidate will be responsible for: • Providing, monitoring, evaluating and recording effective training activities. • Designing specific training programs to help develop or improve…
This is an executive level position. The prospect will be reporting to the Manager Human Excellence Systems and Processes. The individual will be responsible for the following; • Facilitate HE with matters related to appointments, terminations, etc. by using quick…
This is an executive level position. The prospect will be reporting to the General Manager. This position requires extensive knowledge of MS Office Applications; Word, Excel, Outlook etc. The ideal candidate will possess outstanding written and spoken English and communication…
This is a management level position reporting to the CTO. This is a results oriented position responsible for the overall direction, design, vision and management of the IT operations. This position requires • Sound working knowledge of IT infrastructure •…
Touchstone Communications is a 400 seat inbound/outbound center providing world class offshore integrated customer contact solutions to the sales industry. We are in the process of expanding our outbound sales team and the goal is to fill a 100 seats…
Senior Customer Sales Representatives • Company Description: Touchstone Communications is a 400 seat inbound/outbound center providing world class offshore integrated customer contact solutions to the sales industry. Touchstone is a seamless extension of our clients’ operations (primarily in the US)…
* Duties include receiving and placing telephone calls. * Maintains solid customer relationships by handling their questions and concerns with speed and professionalism. * Performs data entry and uses software programs. * Excellent communication abilities are essential.