ibex.
ibex. is a leading end-to-end provider of technology-enabled Customer Lifecycle Experience (CLX) solutions. ibex. helps leading brands worldwide acquire, engage, and retain customers. Headquartered in Washington, D.C., ibex. has delivery locations across 26 sites in seven countries and maintains a network of over 15,000 employees. With its CLX platform, the company’s solutions range from handling 60 million customer interactions yearly for its clients from onshore, offshore and near-shore locations, to acquiring new customers for its clients that add $2 billion yearly in lifetime revenues, to deploying its Clearview platform that helps brands manage and optimize their customer experience.
Key Responsibilities: Interact with customers to provide and process information in response to inquiries, concerns and requests about products and/or services. Collaborate and build relationships with customers to strengthen service competitiveness Communicate timely back to customers, track and resolve any…
Karachi, Lahore & Islamabad Salary: Up to PKR 58,000 Working Hours: 9 Job Shift: Rotational Key Responsibilities: Interact with customers to provide and process information in response to inquiries, concerns and requests about products and/or services. Collaborate and build relationships…
Brief description of the job: Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as…
Job Description: Timely preparation of rates and quotes for customers and overseas agents. Collaborate and build relationships with customers to strengthen service competitiveness Communicate timely correspondence back to customers, track and resolving any issues regarding product. Timings: 9 hours shift…
Job Description: Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process…
Job Description: Answering calls by engaging in a friendly and polite telephonic conversation with the customer To ensure and deliver highest level of call quality by meeting all the set KPIs To speak in an accent that is fully understood…
Brief description of the job: Timely preparation of rates and quotes for customers and overseas agents. Collaborate and build relationships with customers to strengthen service competitiveness Communicate timely correspondence back to customers, track and resolving any issues regarding product. Timings:…
Brief description of the job: Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as…
Ibex. Job Alert! Title of the Job: Customer Care Executive Domestic Brief description of the job: Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. Keep records of customer interactions and transactions,…
Job Title: Customer support executive Domestic Brief description of the job: Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. Keep records of customer interactions and transactions, recording details of inquiries,…
Title of the Job: Outbound Sales Executive Brief description of the job: Make outbound B2B calls to promote and sell the product/service. Consolidate existing customer base while building new customer base Ensure customer follow up all the time Handle customer…
Ibex. Vacancy Alert! Title of the Job: Email & Chat Support Executive Brief description of the job: Timely preparation of rates and quotes for customers and overseas agents. Collaborate and build relationships with customers to strengthen service competitiveness Chat…
Brief description of the job: Timely preparation of rates and quotes for customers and overseas agents. Collaborate and build relationships with customers to strengthen service competitiveness Chat response to customers Email coordination with customers Communicate timely correspondence back to customers,…
Title of the Job: Inbound Sales Executive Brief description of the job (four lines): Make inbound calls to promote and sell the product/service. Communicate timely correspondence back to customers, track and resolving any issues regarding product. Ensure customer follow up…
Title of the Job: Outbound Sales Executive Brief description of the job: Make outbound B2B calls to promote and sell the product/service. Consolidate existing customer base while building new customer base Ensure customer follow up all the time Handle customer…
Ibex. Vacancy Alert! Title of the Job: Customer support executive Domestic Brief description of the job: Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. Keep records of customer interactions and…
INTERNATIONAL ‘We don’t create jobs, we make careers!’ Ibex. Vacancy Alert! Title of the Job: Customer Support Specialist – International Brief description of the job: Timely preparation of rates and quotes for customers and overseas agents. Collaborate and build…
‘We don’t create jobs, we make careers!’ IBEX Global Vacancy Alert! Title of the Job: Customer Support Specialist – International Brief description of the job : Timely preparation of rates and quotes for customers and overseas agents. Collaborate and build…
Title of the Job: Customer Care executive Domestic Brief description of the job: Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. Keep records of customer interactions and transactions, recording details…