Customer Services Representative

Job Opportunity: Limousine Dispatcher / Customer Service Representative
Location: YSF Enterprises, Nawab Town, Lahore
Job Type: Full-Time (On-Site)
Salary: Up to 100,000 (based on experience and interview performance)
Timings: 6 PM – 3 AM

About the Role
YSF Enterprises is seeking a highly organized, customer-focused Limousine Dispatcher to join our on-site operations team. This is an exciting opportunity to work in a fast-paced, professional environment where you’ll coordinate luxury transportation services in the U.S.
If you’re passionate about delivering exceptional customer experiences, have excellent communication skills, and can stay calm under pressure — we want you on our team!

Note: Candidates with prior customer service experience are encouraged to apply. Freshers with strong English communication skills and a positive attitude are also welcome!

Key Responsibilities
Handle incoming calls, emails, and chat requests from clients and partners
Schedule and dispatch limousine trips, ensuring on-time pickups and smooth coordination
Communicate trip details clearly to drivers and customers, updating them on any changes
Resolve client inquiries, special requests, or complaints with professionalism and patience
Monitor ongoing trips and provide real-time support to drivers and customers
Maintain accurate records of bookings, schedules, payments, and interactions
Collaborate with team members to streamline dispatch operations and enhance service quality.

Qualifications & Skills
Proven experience in customer service, dispatching, or transportation coordination (preferred)
Strong communication and interpersonal skills with fluent English
Excellent multitasking, time management, and problem-solving abilities
Ability to stay calm and focused in a fast-paced environment
Previous experience in limousine, transportation, or logistics industry is a plus.

Freshers with good communication skills are also encouraged to apply.