Front Desk Agent/concierge

The New Venetian hotel in Toronto is currently looking for a Front Desk Agent/Concierge, to provide superior service and create memorable experiences for our guests. The associate will be responsible for checking guests in and out of the hotel, responding to guests' needs and requests, initiating and completing daily checklists, and resolving guest issues. The hotel shall provide relocation aid and applicants must be ready to relocate to Canada immediately. Interested applicants should submit a resume/application online/email as displayed on the advert.

Requirements:
o Excellent communication skills, both written and verbal
o Strong computer skills
o Ability to multi-task in a busy environment
o Ability to handle stressful situations in a calm, professional manner
o Ability to focus attention on details, prioritize, and follow up
o Desire to go the extra mile in order to satisfy guests' needs and requests
o Ability to stand for long periods of time.
Previous customer service experience required, preferably in the hotel industry. Candidate must be able to work flexible hours, including varied shifts, weekends, and holidays.