Import Drayage Coordinator (night Shift)

TGS is looking for dynamic and self driven 3PL Drayage Coordinator (Amazon Container Deliveries). This is an excellent opportunity for professionals who are passionate about gaining hands on knowledge on global Supply Chain norms environment.

KEY HIGHLIGHTS
Location - Karachi
Work Days - Monday till Friday (Night Shift)
Shift hours - 06 PM till 03 AM (No Rosters)
Job Type - Full time (regular) On Site
Preference will be given to applicants who are available to work on-site during night shifts.
Benefits - Health / Paid Leaves / Annual Leaves / Pick & drop (females only) / Bi Annual Bonuses / Lucrative Incentive Reviews (Yearly), On Job certifications
Incentives: Incentive on seamless handling of the targeted volume / carrier recruitment (limitations apply as per company policies)

Role & Responsibilities:
Own the daily dispatch cycle — from carrier assignments to tracking and delivery follow-ups.
Manage and schedule containers on Amazon Carrier Central.
Keep container deliveries on schedule by tackling delays head-on and booking appointments through Amazon Portals.
Maintain strong relationships with customers, providing timely updates and solutions that inspire confidence.
Maintain complete and accurate shipment records — from Rate Con, DO, BL, Gate tickets and PODs. or other applicable paperwork.
Timely closing of jobs on company softwares with Truckers and Customers invoices.
Keep company portals and Sheets updated with load statuses, records, and logs
Provide timely updates to house customers and maintain clear communication with the Overseas team.
Partner with Finance to ensure timely onboarding and timely Payments of carriers.
Optimize the operational efficacy through timely responses to the new inquiries.
Address and resolve customer inquiries, complaints, or service issues professionally.
Updating the monthly / fortnight records of completed vs incomplete loads on company portal.
Getting acclimated with transportation management systems (TMS) and other software's to track and manage load schedules.

Job Specification
Exceptional command of spoken and written English.
Strong proficiency in Microsoft Excel and Google Sheets.
Persuasive skills with the ability to lead, and take ownership of a team.
Can attend and deliver training and build successors.
Skilled at managing multiple tasks simultaneously without compromising quality.
Resilient under pressure, with a track record of meeting tight deadlines.
6–12 months of proven experience in a similar role required.

Relevant profiles can apply with confidence at careers@technoglobesolutions.com