Recovery Executive

To provide excellent customer service, manage and maintain good relationships with internal and external stakeholders, in particular our financial services providers
To be able to work under pressure. Be flexible, organise, manage and prioritise key team and service tasks, assume personal responsibility for the completion of own duties in a professional manner and manage own workload
Review and monitor assigned accounts and all applicable collection reports
Mail correspondence to customers to encourage payment of delinquent accounts
Collect customer payments in accordance with payment due dates
Identify issues attributing to account delinquency and discuss them with management
Resolve Customer Compalins on Immediate basis
Making outbound collection calls in a professional manner while keeping and improving customer relations
Monitor and Maitain Assigned Accounts within out ERP system
Corporate Billing for Timely  Collection
Individual billing for Timely  Collection
Meet Monthly and daily Department Goals
Solve Daily collection through ERP system