Sales Agent

We are looking for an EXPERIENCED AGENT(Male/Female) for our US Campaign related to Truck Dispatching . The successful candidate will be able to accept ownership for effectively reaching out to new customers, address inquiries; keeping customer satisfaction at the core of every decision and behavior.
Responsibilities
Managing inbound calls OR Outbound Calls
Follow communication “scripts” when handling different topics
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our call center database in a comprehensible way.
Experience in Call Center Industry will be preferred.
Excellent skills in Customer Services and Management.
Problem-solving.
Self-motivated.
Good team player.
Ability to multi-task.
Must have a professional telephone manner.
Fresh candidates may also apply if they are excellent in English speaking and listening
Gifts will be awarded to our hardworking and dedicated candidates.