Tele Medicine Manager

GENERAL PURPOSE:
The Manager Telemedicine will support and take an active role in leading and supporting the day-to-day management of Telemedicine Department. He/She will be responsible for managing teams to appropriately service patient treatment and clinical activities at telemedicine department.
JOB RESPONSIBILITIES & AUTHORITIES:
Organize TM operations and procedures
Monitor activities of TM Physicians
Manage discussion with TM physician on daily basis
Liaise with site administrators and other departments for necessities
Maintain office equipment
Manage meeting arrangements
Listening to TM physician concerns and feedback
» Highlighting the areas need to focus
Record observations
Evaluate staff performance based on surveillance checklist
Discuss performance and quality with each employee
• Load and coordinate on HR related matter of new and existing TM physicians
Ensure department records to be filed appropriately
Ensure employee records to be filled appropriately in HR
Ensure TM physicians calls to be recorded including on site and aggregation for processing of
Maintain coordination with IT team 24/7 in case of any technical assistance
Coordinate with IT on new developments for better efficiency
Monitor TM systems, layout and equipment work effective
Reports via emails and update daily KPI’s on dashboard and develops appropriate methodologies for collecting, analyzing, and presenting data fields
Report monthly reports to PIC’s and site administrators
TM monthly reports, efficiency report, punctuality, coverage and compliance report