Alte Mainzer Gasse 51 D-60311 Frankfurt, United States
A German consultancy firm based in Frankfurt in a fast-paced working environment working on mentorship programs for corporate leadership and talent development.
Our corporate clients include companies such as municipalities, the production industry, banks, etc.: typically with 500 to 20,000 employees.
Our mission is to create an environment where people can build mutual trust and share knowledge. We help organizations strive by harnessing the fantastic power of their own people!
We look for the no-excuse mentality. We are determined to meet our goals no matter what.
We are a people-oriented firm. We invest in our employees and we are eager to create a collaborative culture.
We are a highly effective agile team. We are flexible to adapt to changes anywhere and at any time.
We are for the mutual win. Our accomplishment is based on the success of our clients and of our business.
We harness technology. We minimize manual work and transfer knowledge more effectively
Your Role & Contribution:
Customer Support: Support in coordinating mentoring-programs
Customer Support: Corporate clients & licensing partners
Ensure customer satisfaction and provide professional customer support.
Communicating and coordinating with our teams as necessary
Permanently improve the effectiveness & efficiency of our customer support process.
Build sustainable relationships and trust with customer accounts through open and interactive communication
Required profile for job ad : Human Resources HR Customer Service - Remote Work
Previous experience in Corporate HR, Talent Development and Training is a valuable asset
Experience working with customer support is a valuable asset
High written and verbal communication skills are fundamental
High value on accuracy, personal professionalism, and striving for excellence. No-excuse-mentality.
High speed and pressure are things you are comfortable working in.
What we offer you :
Modern & highly collaborative company
Ability to Join in remotely – to an already global team across all continents
Intensive training to sharpen your skills
End your internship with a full-time job if you performed well (We never lose great talents)
Insights into Corporate Consultancy
Of course: join in bringing the cause of mentoring forward. Let’s together help people help each other – reaching out across countries and continents
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