Customer Support Officer

http://www.pakpositions.com/company/san-technology-pvt-ltd

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Job Detail
  • Industry:
    Customer Service / Telecalling
  • Total Positions:
    2
  • Job Type:
    Full Time
  • Salary (PKR):
    11000-15000
  • Job Location:
    Rawalpindi, Pakistan
  • Minimum Education:
    BS
  • Minimum Experience:
    1 Year
  • Apply By:
    Sep 01, 2016
  • Job Posting Date:
    Aug 24, 2016
Rawalpindi, Pakistan
Job Description

Deal directly with customers either by telephone or electronically
Respond promptly to customer inquiries
Handle and resolve customer complaints
Obtain and evaluate all relevant information to handle product and service inquiries
Perform customer verifications
Keep records of customer data
Record details of actions taken
Prepare and distribute customer activity reports
Maintain customer databases
Communicate and coordinate with internal departments
Follow up on customer interactions
Provide feedback on the efficiency of the customer service process

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