Sales And Support Analyst

http://www.pakpositions.com/company/zastech
Zastech
Karachi  -  Pakistan
1 Current Job Openings

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Job Detail
  • Industry:
    Customer Service / Telecalling
  • Total Positions:
    1
  • Job Type:
    Full Time
  • Salary (PKR):
    21000-25000
  • Job Location:
    Karachi, Pakistan
  • Minimum Education:
    Does not matter
  • Minimum Experience:
    1 Year
  • Apply By:
    Apr 03, 2019
  • Job Posting Date:
    Dec 03, 2018
NCC Mashriq Center Karachi, Pakistan
Job Description

Job Description
- Perform tasks to support the sales department in the UK.
- Managing inbound and outbound calls.
- Following various communication scripts when speaking to a caller.
- Customer engagement through voice, chat and other corresponding platforms.
- Identifying customer needs, answering questions and providing solutions/alternatives.
- Creating and processing sales orders
- Upselling products and services when possible
- Building sustainable customer relationships
- Keeping records of all conversations organized
- Building product knowledge
- Improving performance and hit goals.
- Managing customer accounts
- Performing data entry tasks as necessary.
 
Skills Requirement
- International Call Center Background
- Communication Skills(Speaking English Frequently and Confidently, Good listening skills)
- Multitasking Ability
- Excellent command of computer and internet.
- Flexible, Adaptable, Creative, Energetic attitude

Timings
2PM - 10:30PM - Altenate Weekends

 

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