Back to Search

Customer Support Executive

https://www.pakpositions.com/company/ibex
Ibex.
Karachi  -  Pakistan
37 Current Jobs Openings

To Apply for this job click below

Apply Now
Job Detail
  • Industry:
    Customer Service / Telecalling
  • Total Positions:
    50
  • Job Type:
    Full Time
  • Salary (PKR):
    Trainee Stipend
  • Job Location:
    Karachi, Pakistan
  • Minimum Education:
    BA
  • Minimum Experience:
    Fresh Year
  • Apply By:
    Feb 28, 2017
  • Job Posting Date:
    Feb 15, 2017
ibex Tower, Plot # 5, Block B SMCHS, Adjacent FTC Building, Shahra-e-Faisal, Karachi 75500, Pakistan, Pakistan
Job Description

Brief description of the job:
Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
Follow up to ensure that appropriate actions were taken on customers’ requests.
Refer unresolved customer grievances or special requests to designated departments for further investigation.
Working Hours: 9 hour shift
Requirements (Education): Bachelors qualified
No. of Vacancies: 10
Skills & Abilities:
Proficient with MS Office particularly MS Excel (Spreadsheet)
Possess Knowledge of Call Centre Operations
Must be flexible to work in shifts
Excellent communication skills
Age limit: 18 to 30
Perks: Medical Insurance, Permanent Employment Status, PF & Overtime provided, Internal Job Posting, Annual Leaves, Leaves Encashment, Referral Bonus
Gender: Male & Female
Job Shift: On Rotation
Job Type: Full-time
Salary: 12,000 to 18,000 per month
Transport: Conveyance will be provided to females only, males own transport.
Job Location: Lahore
Last date to apply: 15th – March – 2017           

To Apply for this job click below

Apply Now
 

Note: Some employers may post fake jobs to scam Jobseekers. Once you apply, they may ask you to send application or processing fees. We have previously reported such Employers to FIA. We need your help in pointing out such Employers by reporting us.”

Report this Employer

 
 
About Pak Positions

An absolutely free service by MediaLinkers Pvt. Ltd. Pak Positions is the fastest, easiest and most cost-effective way to find jobs in Pakistan or recruitment. With zero spam tolerance, Pak Positions will never ask unnecessary information, display distracting banners and share your information with any marketing agent. Its all absolutely free.