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Customer Service Representative

https://www.pakpositions.com/company/ibex-1633342441
ibex.
Karachi  -  Pakistan
22 Current Jobs Openings

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Job Detail
  • Industry:
    Customer Service / Telecalling
  • Total Positions:
    15
  • Job Type:
    Full Time
  • Salary (PKR):
    16000-20000
  • Job Location:
    Karachi, Pakistan
  • Minimum Education:
    BA
  • Minimum Experience:
    Fresh Year
  • Apply By:
    Jan 02, 2020
  • Job Posting Date:
    Dec 06, 2019
ibex Tower, Plot # 5, Block B SMCHS, Adjacent FTC Building, Shahra-e-Faisal, Karachi 75500, Pakistan, Pakistan
Job Description

Job Description:
Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
Follow up to ensure that appropriate actions were taken on customers’ requests.
Refer unresolved customer grievances or special requests to designated departments for further investigation.
Job Specification:
Proficient with MS Office particularly MS Excel (Spreadsheet)
Must be flexible to work in shifts
Excellent communication skills
Qualification:
Bachelor's or above. 
Maximum age: 30
Salary: 
up to 21,500/-
Job Location:
Karachi, Lahore & Islamabad.

Send us your CV at careers.pk@ibex.co

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