Customer Success Manager

http://www.pakpositions.com/company/ibees-enterprises

To Apply for this job click below

Apply Now
Job Detail
  • Industry:
    Customer Service / Telecalling
  • Total Positions:
    5
  • Job Type:
    Full Time
  • Salary (PKR):
    26000-30000
  • Job Location:
    Lahore, Pakistan
  • Minimum Education:
    Does not matter
  • Minimum Experience:
    2 Years
  • Apply By:
    Mar 23, 2020
  • Job Posting Date:
    Nov 23, 2019
12 ABBOT ROAD LAHORE, Pakistan
Job Description

We are looking for a dynamic and motivated candidate having rich experience of Us based call center with excellent English both spoken and written.Candidate will be responsible for :
Generating sales inquiries through calls, custom quote request forms, chats and emails.
Managing incoming calls, chats and emails.
Making sure every inquiry is catered properly; working under supervision of sales manager and project manager to convert these inquiries into sales.
Assessing customer’s needs and coordinating with estimation team to make sure customer receives price quotation in time.
Periodic follow-ups to convert inquiries into sales.
Handle customer complaints, provide appropriate solutions and alternatives within the company guidelines and production capabilities.
Keep records of customer inquiries, interactions, special requests, artwork and other files.
Coordinating with design team to make artwork changes requested by customer.
Coordinating with shipping team to make sure customer receives his/her job on time.
 
Note:Candidate should have fluency in English and candidates having experience of Us based call center (packaging campaign) will be preferred.
This is a night shift job (8pm to 5Am) With Saturday and Sunday off. Salary Package ranges from 20,000 to 50,000 depending upon the skills excluding commission.
 

To Apply for this job click below

Apply Now
 

Note: Some employers may post fake jobs to scam Jobseekers. Once you apply, they may ask you to send application or processing fees. We have previously reported such Employers to FIA. We need your help in pointing out such Employers by reporting us.”

Report this Employer

 
 
About Pak Positions

An absolutely free service by MediaLinkers Pvt. Ltd. Pak Positions is the fastest, easiest and most cost-effective way to find jobs in Pakistan or recruitment. With zero spam tolerance, Pak Positions will never ask unnecessary information, display distracting banners and share your information with any marketing agent. Its all absolutely free.