Customer Services Analyst

A Multinational Company is looking for vacant Positions in their Customer Services Department and giving a chance to the candidate to grow with in the company on the Management level. Candidate must have some experience related to the same field and having strong Communication Skills

Responsibilities:
Taking inbound calls from Customers.
Book their Appointment with Engineers
Send Reminder SMS Via System
Have to be active on our response groups via Skype to communicate with Head office
Manage our Engineer's Diaries
Customer Support.
 
Requirements
Qualifications: Inter/bachelors
Gender: Male/Female (Females are encourage)
TOP FLUENT English
Top Computer skills
Must have excellent knowledge of Microsoft Excel
Have knowledge about system base work
Can work on Software  
Have Experience in Customer Service + Support
Have Good Communications Skills
Can deal with UK Base Customers
 
 
Required experience:

Experience Required in Customer Support
Previously Worked in Call Center industry
worked in Flexible Shift Timings